To start the return process for your order, please enter your email address or phone number and the order number below.
How do I do a return?
- To begin with, please enter your order number and your email address in the fields above. Then click 'Start'
- You will then be taken into a page with a series of instructions. Please select the items that you wish to return here.
- Once completed, you will then get a confirmation email with shipping guidelines once the return request is processed and approved.
What items are returnable?
- All items marked Made to Order are final sale and cannot be returned. All other stock items can be returned within 30 days of reciept of your shipment.
Items that you wish to return must be:
-in their original condition,
-unwashed and/or unworn (for clothing),
-in their orignal packaging.
Are there any charges for return?
- There are no extra charges for a return.
- Original shipping charges are non-refundable.
How soon will I get my refund?
- Once we recieve and inspect your return, we will send you a follow up email to notify you whether we have approved or rejected your refund request.
- If/when approved, the refund will be processed, and you will recieve credit automatically to the original method of payment within 10 working days.